Good to know
Questions are always welcome.
Here are the practical details parents usually want before a first visit. For anything else, our team is only a message away.
What ages is The Play Hive for?
The final recommended age range will be added here. If you are unsure whether the space suits your child, contact us and we will be happy to guide you.
Do parents or guardians need to stay?
Yes. A responsible parent or guardian should remain on-site and supervise their children throughout the visit.
Do we need to reserve before visiting?
Reservations are recommended, especially on weekends and holidays. Walk-ins may be possible when there is space.
Do children need to wear socks?
Add your final socks policy here. For hygiene and safe movement, grip socks are commonly recommended in indoor play spaces.
Can we bring food or drinks?
Add your final food and drink policy here. Please tell us about allergies when planning a group visit or celebration.
Can I host a birthday celebration?
Yes. Contact our team with your preferred date, number of children, and ideas, and we will help shape a celebration option.
How long is a play session?
Session lengths will be listed with final pricing. Your confirmed reservation message will include the exact arrival and finish time.
What if my child needs a quieter visit?
Send us a message before you come. We can suggest time slots that may be calmer, based on expected bookings.
Can I change or cancel a reservation?
Contact us as early as possible. The final cancellation and rescheduling policy will be shared with your confirmation.
Still wondering about something?
A quick WhatsApp message is the easiest way to reach us.
Ask us on WhatsAppReady when they are
Let their next happy memory begin here.
Choose a preferred time and we’ll help you plan a relaxed, joy-filled visit.